Shipping Policy

Processing Time

All orders are processed within 1–2 business days of payment confirmation (excluding weekends and holidays). You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Domestic Shipping (Canada)

International Shipping

We ship worldwide! International delivery times are 7–14 business days depending on destination. Import duties, taxes, and customs fees are the responsibility of the customer and are not included in our prices.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package directly through the carrier's website.

Lost or Delayed Packages

If your order hasn't arrived within the expected timeframe, please contact us at support@rawhairluxury.ca and we will investigate promptly.